I AM A BUYER - Get Genuine Suppliers

When you search for a supplier / product at http://www.heavenstrade.com, the result page appears with a list of suppliers with a ‘Send Enquiry’ button. You can click the button of the supplier and send your business enquiry directly to him

You can browse suppliers / products at http://www.heavenstrade.com

Go to www.heavenstrade.com and type the product / company name in the search box, then press enter or click on the search icon OR in the search box, write the supplier / product name along with city / state name (e.g. travel agents from Srinagar or Designer suits in Delhi) to find suppliers from particular cities / states.

From the search result page, you can also choose / enter the preferred city of product / supplier you wish to source from.

Tip: When you start typing characters of the product which you wish to search, heavenstrade.com suggests you various list of items from which you can choose your best possible product.

For getting prompt response from suppliers,submit your buy requirement directly to heaventrade.com
Note: Describing your requirement in detail and correct contact information (e-mail & phone) will help suppliers respond to you at the earliest.

Yes, heavenstrade.com can assist in searching the right suppliers for you in the following ways

You can submit your buying requirement by filling Buy Requirement form.

Email BUYERS HELPDESK at help@heavenstrade.com

Call Us: +91-9622 077 077

No, heavenstrade.com is not involved whatsoever between the transactions that take place between a buyer and supplier. It only bridges the gap between the two by providing a platform for them to get in touch with each other. However, incase there is a complain against a particular supplier, Heavenstrade does conduct a proper check.

The time taken is subject to the mode of communication. You can either connect with the suppliers via phone which just takes a matter of seconds, or you can drop down an email, the reply to which depends upon the supplier.

No, heavenstrade.com does not facilitate transactions at a personal level. It is just a match making platform which connects the right buyer with the right supplier.

As heavenstrade.com is a central platform between buyers and suppliers, so if at all a supplier does not respond to you, we can always help you with more suppliers who deal in the same product line. You can then easily negotiate with the supplier and mature your deal.
Following can be the reasons for no response from supplier:

Supplier hasn’t checked your mail yet or he might have received your mail in his spam box.

Supplier might have stop doing business in the same product.

Suppliers inventory might be out of stock.

Export might be banned for the required product.

In case a buyer receives irrelevant suppliers he / she may contact BUYERS HELPDESK
at help@heavenstrade.com or call at +91-7051 46 6789.

There can be numerous reasons for the same as mentioned below:

Supplier’s number has been changed.

Supplier’s mail box is full.

Supplier may be unavailable due to any of his personal reasons.

In this case you can always find other suppliers on our website www.heavenstrade.com who deal in the same product range.

Inspite of it’s rare occurrence, in case such a situation arises, we do take necessary actions after verifying all details of the complain. Since we don’t guarantee the quality of the services offered by different suppliers registered with us, it is always advisable to contact a number of suppliers and then choose the best.

You can contact BUYERS HELPDESK
at help@heavenstrade.com or call at +91-7051 46 6789.